Terms of Service

These Terms of Service (the "Terms," "Agreement," or "Policy") constitute a legally binding agreement between you ("the Client," "the User," or "you") and CraftConfig.Studio ("we," "us," "our," or "the Service"), a Minecraft server configuration, translation, and optimization service. This Agreement governs your access to and use of any and all touchpoints of CraftConfig.Studio, including but not limited to our official website, our official Discord server, any ticket-based support system operated within that Discord server, and any commissioned, contracted, or purchased service of any kind.

By performing any of the following actions, you acknowledge that you have read, understood, and agreed to be unconditionally bound by the entirety of this Agreement, without exception, reservation, or partial acceptance:

• ✓ Joining our Discord serverAccessing, reading, or participating in any channel of the official CraftConfig.Studio Discord constitutes acknowledgment of these Terms and of the server's community rules.
• ✓ Browsing this websiteContinued use of this website beyond the homepage, including viewing our portfolio, plans, or pricing, constitutes acceptance of this Agreement.
• ✓ Opening a support or order ticketInitiating contact with our team through a ticket, direct message, or any other channel to request information or a quote is treated as informed engagement with a commercial service governed by these Terms.
• ✓ Making any paymentSubmitting payment through any accepted method, whether in full or as a deposit, constitutes final, explicit, and irrevocable acceptance of this entire Agreement.

If you do not agree with any provision contained in this Agreement, you must immediately cease all use of our website, leave the Discord server, and refrain from requesting or purchasing any service. Your continued interaction with CraftConfig.Studio after any revision to these Terms (see Article 9) constitutes renewed acceptance of the updated Agreement. No employee, moderator, or representative of CraftConfig.Studio has the authority to waive, amend, or override any clause of this Agreement on an individual basis, whether verbally or in writing, unless such modification is issued in an official, dated addendum published through our official channels.

This Agreement applies equally to individual clients, server administrators, network owners, community managers, and any third party who commissions work on behalf of another party. Where a Client contracts a service on behalf of a third party (such as a server owner commissioning work for a community), the Client remains fully and personally responsible for compliance with this Agreement, and it is the Client's sole responsibility to communicate the relevant provisions of this Agreement to that third party.

CraftConfig.Studio provides specialized, human-performed digital configuration services for Minecraft servers. Our services are strictly limited to the categories described below, and any request falling outside these categories must be explicitly discussed, scoped, and quoted separately before work begins.

We design, build, and configure interactive in-game menus using plugins such as DeluxeMenus, ChestCommands, and functionally equivalent GUI-management plugins. This includes the creation of shop menus, warp selectors, rank menus, game-mode selectors, player profile menus, and any other clickable graphical interface rendered through a Minecraft inventory. Configuration includes item icons, lore, click-actions, requirement logic (permissions, currency, or points), pagination, and integration with third-party plugins where applicable.

We translate configuration files, language files, and any player-facing text of Minecraft plugins from English to Spanish, or from Spanish to English, depending on the plan and scope purchased. This includes error messages, permission-denied messages, GUI text, chat formats, command outputs, and any string visible to players in-game. Translation work is performed with contextual and idiomatic accuracy, not literal or machine-only translation, though automated tools may be used as a starting aid at our discretion.

We review, restructure, and optimize existing configuration files (YAML, JSON, and other supported formats) to correct syntax errors, remove redundant or conflicting entries, improve readability, and reduce the risk of server-side errors or performance issues directly attributable to malformed configuration files. Optimization does not include server hardware performance tuning, JVM flag configuration, or network infrastructure services, none of which are offered by CraftConfig.Studio.

We design and configure sidebar scoreboards and TAB list ("Tab List") displays using plugins compatible with the client's server software, integrating dynamic variables (such as those provided by PlaceholderAPI), animations, sorting logic, and visual branding consistent with the client's server identity.

All work described above is performed on one of the following bases, as agreed in the corresponding order ticket:

1. Client-provided files: The Client supplies their existing plugin files, configuration files, or server export, and CraftConfig.Studio modifies, translates, or rebuilds upon that material.
2. Clean base files: CraftConfig.Studio provides a clean, pre-structured base configuration developed internally, which is then customized according to the Client's specifications.

CraftConfig.Studio reserves the right to decline, pause, or terminate work on any file that is corrupted, obtained through unauthorized or pirated means, contains malicious code, or otherwise falls outside the scope of a legitimate Minecraft server configuration project, without obligation to explain the technical basis of such refusal beyond a general statement of the issue.

All services are compatible only with server software officially supported at the time of contracting, generally including Paper, Purpur, and Velocity, and their respective forks or derivatives, unless otherwise specified in the plan description or explicitly agreed upon in the order ticket. Compatibility with other server software (such as Spigot, Bukkit, Forge, Fabric, or proprietary/closed-source software) is evaluated on a case-by-case basis and is not guaranteed.

The successful, timely, and accurate delivery of any CraftConfig.Studio service depends directly on the Client's cooperation. By engaging our services, the Client agrees to the following obligations, the breach of which may result in delivery delays, additional charges, or termination of the order without refund, as further described in Article 5.

• 1 Accurate and complete informationThe Client must provide truthful, precise, and complete information regarding their server, including but not limited to its current setup, installed plugins, known conflicts, and desired outcome. Misrepresentation or omission of relevant technical information that leads to rework is the Client's responsibility, not CraftConfig.Studio's.
• 2 Correct software and version disclosureThe Client must specify the exact Minecraft version and server software in use (e.g., Paper 1.20.4, Purpur 1.21, Velocity 3.x) prior to the commencement of work. Configuration files are version- and software-specific; failure to disclose the correct environment may render delivered files incompatible, and any resulting correction may be billed as an out-of-scope revision under Article 6.
• 3 Respectful and timely communicationThe Client must communicate with our team through official Discord tickets in a respectful, harassment-free, and professional manner at all times. Abusive language, threats, spamming of channels, or disrespectful conduct toward any member of CraftConfig.Studio may result in immediate suspension of the order and forfeiture of any right to a refund.
• 4 Timely delivery of required assetsWhere a service requires files, credentials, textures, branding assets, or answers to clarifying questions from the Client, the Client must provide these within a reasonable timeframe. Estimated delivery windows described in Article 6 are calculated from the moment all necessary assets and information have been received in full, not from the moment the order was placed.
• 5 Lawful use of the serviceThe Client warrants that the server, plugins, and files involved in the order are used and obtained lawfully, and that the Client holds the necessary rights or licenses to request modification of the supplied material.

Failure to meet these responsibilities in a manner that materially delays or obstructs the completion of an order does not extend any warranty period described in Article 6, and does not entitle the Client to any discount, priority treatment, or refund.

CraftConfig.Studio accepts payment exclusively through the following verified channels. Payment through any unlisted, unofficial, or third-party-relayed method is not recognized as valid and does not constitute proof of purchase.

Available payment methods may vary depending on the Client's country of residence and are ultimately confirmed within the order ticket. CraftConfig.Studio reserves the right to add, remove, or restrict payment methods at any time without prior notice.

Unless otherwise explicitly agreed upon in writing within the order ticket, all services are paid in advance, in full, prior to the commencement of any work. For higher-tier or custom-scope projects, CraftConfig.Studio may, at its sole discretion, offer a partial deposit arrangement (e.g., 50% upfront and 50% upon completion, or a milestone-based schedule). Any such arrangement is valid only if explicitly confirmed in the corresponding ticket and is not a standing right of the Client for future orders.

Recognizing that advance payment carries inherent risk for the Client, CraftConfig.Studio offers a 100% Risk-Free Trial prior to any payment obligation, allowing prospective clients to evaluate our quality, communication, and general fit for their project before committing financially. The existence and availability of this trial is a material factor in the enforceability of the no-refund policy described in Article 5, as it eliminates the need for a post-payment refund mechanism.

All services offered by CraftConfig.Studio are digital, intangible, and fully personalized to each individual Client's server, files, and specifications. Once technical analysis, development, translation, or configuration work has commenced on an order, that labor cannot be "returned," undone, or resold to another party, unlike a physical or standardized digital good. For this reason, the following policy applies in full.

Configuration, translation, and design work performed by CraftConfig.Studio is bespoke intellectual labor applied directly to the Client's unique server environment. It cannot be repackaged or resold, and the time invested by our team cannot be recovered once spent. A no-refund model is standard across the freelance digital services industry for precisely this reason, and is not unique or unusual to CraftConfig.Studio.

To offset the absence of a post-payment refund mechanism, CraftConfig.Studio offers a 100% Risk-Free Trial before any payment is requested. This trial period allows the prospective Client to assess communication quality, workflow, and general expectations without financial commitment. Clients are strongly encouraged to make full use of this trial period and to ask any and all questions prior to payment, as the trial — not a post-payment refund — is the mechanism through which risk is mitigated under this Agreement.

The only circumstance under which CraftConfig.Studio may, at its sole discretion, consider a partial or full refund is where CraftConfig.Studio itself has failed to begin any work whatsoever on the order within the committed timeframe and the Client wishes to withdraw the order prior to any analysis or development having taken place. Such consideration is discretionary, evaluated case-by-case, and does not constitute a standing right of the Client.

Delivery times vary according to the scope, complexity, and plan tier contracted, and are generally estimated between 24 hours and 7 days from the moment all required files and information have been received from the Client in full. These windows are estimates based on typical project complexity and do not constitute a guaranteed delivery date unless explicitly confirmed as such in the order ticket. Delivery times may be extended in cases of unusually complex requests, incomplete information from the Client, high order volume, or circumstances beyond CraftConfig.Studio's reasonable control.

Following the delivery of the completed service, CraftConfig.Studio provides a post-delivery warranty period during which the Client may report minor errors or bugs directly attributable to our configuration work, to be corrected at no additional cost. The length of this warranty period depends on the plan tier purchased, generally ranging between 48 hours and 1 week, as specified in the corresponding plan description at the time of purchase.

"Minor errors or bugs" refers strictly to functional defects within the scope of the original order — for example, a menu button not executing its intended command, a translated string displaying incorrectly, or a scoreboard variable failing to update — that result from an error in CraftConfig.Studio's configuration work, as opposed to issues introduced by the Client's own subsequent changes or by third-party plugins.

• ✕ Scope changesAny request that alters, expands, or replaces the original scope agreed upon at the time of purchase — such as adding new menus, translating additional plugins not originally included, or requesting a different visual design — is considered a new, out-of-scope request and will be quoted and billed separately.
• ✕ Requests made after the warranty periodAny correction or adjustment requested after the applicable warranty window has elapsed will be treated as a new paid request, regardless of whether it relates to the original order.
• ✕ Issues caused by Client modificationsErrors introduced because the Client edited, overwrote, or reconfigured the delivered files after delivery are not covered by the warranty.
• ✕ Third-party plugin conflictsMalfunctions caused by plugins installed by the Client after delivery, or by undisclosed plugins that were not part of the original scope, fall outside the warranty and outside CraftConfig.Studio's responsibility.

Reasonable revisions requested during the active development phase of an order — that is, before final delivery — are generally included within the contracted price, provided they remain within the original scope of the order. Excessive, repeated, or scope-expanding revision requests during development may, at CraftConfig.Studio's discretion, be treated as a scope change subject to an additional charge.

Upon full payment and final delivery, the specific configuration files created or modified for the Client's order become the property of the Client, for use exclusively on the Client's own Minecraft server or network as identified at the time of the order. The Client is free to use, modify, and maintain these delivered files on that server indefinitely.

Notwithstanding the above, the Client acquires no rights whatsoever over the following, which remain the exclusive intellectual property of CraftConfig.Studio at all times:

• IP Underlying design methodologyThe visual design language, layout structures, and configuration methodologies developed and refined by CraftConfig.Studio across its portfolio, independent of any single delivered file.
• IP Clean base configurationsAny proprietary "clean base" files developed internally by CraftConfig.Studio and used as a starting point for client customization, as described in Article 2.5.
• IP Branding and portfolio materialsScreenshots, previews, and descriptions of completed work used by CraftConfig.Studio for portfolio and marketing purposes, which we retain the right to showcase unless the Client requests confidentiality in writing at the time of order.

CraftConfig.Studio provides configuration, translation, and optimization services to the best of its professional ability, and stands behind the quality of its delivered work through the warranty periods described in Article 6. However, CraftConfig.Studio operates strictly on the configuration layer of the Client's server and does not control, host, or manage the Client's server infrastructure. Accordingly, CraftConfig.Studio shall not be held liable for the following:

• ! Post-delivery mishandlingAny malfunction, data loss, or server failure resulting from the Client's own subsequent editing, misconfiguration, or mishandling of the delivered files after the warranty period has been signed off, or in a manner inconsistent with the delivered documentation.
• ! Undisclosed third-party plugin incompatibilitiesConflicts or malfunctions arising from third-party plugins installed on the Client's server that were not disclosed to CraftConfig.Studio at the time of the order, or that were installed by the Client after delivery.
• ! Hosting provider failuresServer downtime, data loss, or performance issues caused by the Client's hosting provider, including but not limited to hardware failure, network outages, host-side misconfiguration, or termination of hosting services.
• ! Account suspensions by Mojang or MicrosoftAny suspension, banning, or termination of the Client's Minecraft, Mojang, or Microsoft account, or of the Client's server license, imposed by Mojang Studios or Microsoft Corporation for any reason, including reasons unrelated to the services provided by CraftConfig.Studio.

To the maximum extent permitted by applicable law, CraftConfig.Studio's total aggregate liability arising out of or relating to any order shall not exceed the total amount actually paid by the Client for that specific order. Under no circumstances shall CraftConfig.Studio be liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, loss of players, or loss of goodwill, arising from the use or inability to use any delivered service.

Services are provided on an "as configured" basis in accordance with the information and files supplied by the Client at the time of the order. CraftConfig.Studio makes no warranty that the delivered configuration will be free of all possible future conflicts with plugins, updates, or server software released after the date of delivery.

CraftConfig.Studio reserves the right to modify, update, expand, or replace any provision of this Agreement at any time and at its sole discretion, without prior individual notice to each Client, in order to reflect changes in our services, pricing structure, accepted payment methods, applicable law, or general business operations.

The "Last revised" date displayed at the top of this document reflects the most recent update to this Agreement. It is the sole responsibility of the User and Client to periodically review this page to remain informed of any changes. Continued use of our website, continued presence in our Discord server, or the placement of any new order after a revision has been published constitutes acceptance of the updated Terms.

Where an amendment materially affects an order that is already in progress and has been paid for, the version of the Terms in effect at the moment that specific order was placed shall govern that order, unless the amendment is required by a change in applicable law, in which case the amended Terms apply immediately to all active and future orders.

If any provision of this Agreement is found to be invalid or unenforceable under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of this Agreement shall remain in full force and effect.